Home technology integrator
Design, install and maintain home automation systems for clients.
About the job
What it's like
From video doorbells to smart thermostats and lighting, homeowners are adding more and more smart devices to their home.
But it takes more than a collection of smart devices to make a home truly smart.
As a home technology integrator, it’s your job to provide the best possible customer service. Explaining new technology to customers in a friendly and easy-to-understand manner to help create a fully functional smart-home experience.
Just as electricians are hired to wire homes, integrators design and install the smart-home systems that take a house to the next level of technology.
Your tasks might include:
installing digital products in customers’ homes
educating and informing customers about digital products
collecting feedback and complaints to improve the customer experience
designing and planning home automation systems including audio/visual, lighting, security and climate control
Hours
You’ll normally work full-time hours, Monday to Friday. However, you may have on-call duties in the evenings and over weekends to deal with technical problems to accommodate customers.
Environment
You’ll work most of the time in residential homes.
Travel
You’ll need to travel to different sites for customers. Some contracts may involve overnight stays away from home.
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Related industries
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Construction and built environment
Top skills
Skills are things you're good at. Whether you know what yours are or not, everyone has them!
It's useful to learn which ones are important in a job so you know the areas you need to brush up on. It can also help you work out if you're suited to a career.
Top specialised skills
These are the top specialised skills that have been found in job vacancies across Scotland. From March 2024 to March 2025.
- dozer
- arc welding
- machine controls
- machinery installation
- heavy equipment
- customer centricity
- calibration
- electronics
- reliability availability maintainability and safety software
- technical assistance
Meta skills
Here are some of the meta skills you'll need to do this job.
- working with technology
- time management
- problem solving
- innovative
- building relationships
- attention to detail
- adaptability
Your skills are important
Our unique skillsets are what make us stand out from the crowd. Learn about each skill in depth and discover what employers look for in your applications and interviews.
Getting in
Explore each section to find more information about getting into this career.
Colleges and universities will list subjects you'll need for entry to a course. Some useful subjects include:
Design and Technology
Physics
Computing Science
Maths (Mathematics)
Foundation Apprenticeship: Hardware and Systems Support
Foundation Apprenticeship: Software Development
You can get a head start in this career by doing a Foundation Apprenticeship in S5 and S6.
You'll get an SCQF level 6 qualification which is the same level as a Higher. You'll also learn new skills and gain valuable experience in a work environment.
Discover what's on offer at your school on Apprenticeships.scot.
Many people choose to study a HNC/HND or degree in:
electronic engineering
computer science
information technology
software engineering
An apprenticeship in IT is also a great way into the role. Some apprenticeships you could look at:
You can build skills and get experience working with technology through volunteering. Browse opportunities on Volunteer.scot.
You may need a driving licence due to travelling to different sites.
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