User Terms
Use of the website and services available at My World of Work (the “Site”) and the services provided via any other body or individual(s) on the Site are conditional upon you accepting the following terms and conditions including our Privacy Policy and Cookies Policy (together the “Terms and Conditions”). Unless otherwise specified, your acceptance of the Terms and Conditions shall be indicated by your use of and/or registration with the Site. If you do not agree to the Terms and Conditions, you must not use the Site.
The Site is provided by The Skills Development Scotland Co. Limited, a company registered in Scotland with company number SC202659 and having its registered office at Floor 1 Monteith House, 11 George Square, Glasgow G2 1DY (“Skills Development Scotland”, “we” or “us”).
The Terms and Conditions form our entire agreement with you in respect of your use of the Site and supersede any prior agreement or arrangement with you in respect of the Site. Unless the context otherwise requires, references to "you" and "your" in these Terms and Conditions shall relate to you.
Availability of the Site
We'll try to make sure the Site is available 24 hours per day without any interruptions. However, we reserve the right to make the Site unavailable at any time or to restrict access to parts or all of the Site in line with any operational requirements.
Any breach of the Terms and Conditions by you may, at our sole discretion, result in your rights to access the Site being suspended or removed.
Use of the Site
The Site is designed for your personal, non-commercial use and you must not use it in any other way. It's acknowledged that parts of the Site may be used by teachers in the course of their employment.
Except as permitted under applicable law, you must not use, copy, translate, publish, licence or sell any materials or information on the Site or the structure, overall style and program code of the Site.
Intellectual Property
The content of the Site (including, but not limited to, all text, imagery and artwork) is protected by intellectual property rights. These are owned by us or otherwise licensed from another body or individual(s) for use by us. The Site contains registered and unregistered trade marks which we either own or are licensed to use.
The authors of the documents appearing on the Site assert their moral rights. My World of Work is a registered domain name of Skills Development Scotland. You may view or download any part of the Site for private purposes, (including but not limited to the purposes of seeking information) but you are not permitted, without our prior written consent, to:
- store the Site, or any part of the Site, for any other purpose
- print copies of the Site, or any part of the Site, for any other purpose
- reproduce, copy or transmit the Site, or any part of the Site, in any way, for any other purpose or in any other medium
All other rights which are not specifically granted are reserved.
User Conduct
You must not:
- use the Site for any purpose which is unlawful, or which may harass, upset, embarrass or cause distress or inconvenience to any person including but not limited to making available defamatory, obscene, offensive, hateful or inflammatory material
- use the Site to transmit, distribute or make available any information which contravenes any applicable law or any person’s legal rights including but not limited to copyright, trademark, privacy or other personal or proprietary rights
You must not misuse the Site by knowingly introducing viruses, trojans, worms, logic bombs or other material that's malicious or technologically harmful, or otherwise harmfully interacting with the Site or any part of it.
You must not attempt to gain unauthorised access to the Site, the server on which the Site is stored or any server, computer or database connected to the Site or any other equipment or network connected with the Site. You must not interfere with, damage or disrupt any software used in the provision of the Site or any equipment or network or software owned or used by any other body or individual(s) on which the Site relies in any way.
You must not attack the Site via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Site will cease immediately.
You agree to indemnify us against all claims, proceedings, damages, liabilities and costs, including legal costs arising out of your breach of this term.
Non-SDS Websites and Content
The Site includes links to other internet sites and hosts functionality and content developed and made available by other bodies and individuals, including (without limitation), the following:
- course information provided by a number of other bodies or individuals, including the Universities and Colleges Admissions Service (‘UCAS’)
- information about volunteering opportunities
- within the ‘getting a job’ search function: job vacancies provided and managed by other bodies or individuals
- within the job profile information: the salary range, career outlook, employment status, currently employed and type of qualification information on the job profiles provided by a number of other bodies and individuals
Certain courses data available on the Site has been supplied by UCAS. The terms of our licence to use such courses data are available on the UCAS website.
Any data is supplied 'as is' from other bodies and individuals and as such we exclude all representations, warranties, obligations and liabilities and offer no indemnity in relation to such data or accuracy of the data to the maximum extent permitted by law.
Further information on non-SDS websites and content can be found on our third-party websites and content page.
Data and Liability
Data Protection
It's your responsibility to ensure that you give us an accurate and valid email address and other contact details, and to inform us of any changes. We comply with the provisions of current Data Protection legislation, including the Data Protection Act 2018 and UK GDPR .
For a description of how we use your personal data, please see our Privacy Policy and Cookies Policy.
Freedom of Information
The Freedom of Information (Scotland) Act 2002 provides a general right of access to information held by Scottish public authorities, including Skills Development Scotland.
If you'd like to make a Freedom of Information request, contact foi@sds.co.uk.
For more information please see the Skills Development Scotland website.
Our Liability
Since a substantial part of the Site is both free and available to all, it's a condition that your use of the Site is at your own risk.
We shall not be liable to you or in breach of these Terms and Conditions for any delay or failure to perform any obligation if the delay or failure is due to a cause beyond our reasonable control. This includes, without limitation, the blocking or restricting of information to and/or from our network.
The Site and its contents are for general information only and are provided “as is” and on an “as available” basis. Accordingly, to the maximum extent permitted by law, we exclude all representations, warranties, conditions and other terms. Please refer back to the information in ‘Non-SDS Websites and Content’ in connection with information made available by third parties.
Specifically, we're not responsible for the legality, appropriateness or otherwise of the content of any advertisements, listings, postings or opportunities published by any employer or other party that may appear on, or be linked to by, the Site; and we make no warranties, representations or undertakings about:
- the content of the Site (including, without limitation, any warranties representations or undertakings as to the quality, accuracy, currency, completeness or fitness for any particular purpose of such content)
- the content of any other website or service referred to or accessed through the Site
For example, if the Site links to content in any volunteering opportunity that is in breach of employment or equalities laws, we'll not be responsible for that (although we would, if we became aware of it, attempt to have the content removed).
We make reasonable efforts to ensure that the Site is free from so-called computer viruses, but it's strongly recommended that you check for those viruses before downloading any content.
We accept no liability for any claims, penalties, loss, damage or expenses arising from: any reliance placed on the content of the Site; the use or inability to use the Site; the downloading of any materials from the Site; or any unauthorised access to or alteration to the Site.
This section shall not exclude liability for death or personal injury caused by our negligence or for any other matter that cannot be lawfully limited or excluded by law.
User Content and Accounts
User Content
This section shall apply to the extent that the Site may give you the option to send us content to be posted on the Site by us (“User Content”).
By sending us User Content, you'll be deemed to:
- warrant to us that all registration information you submit, including age verification information if you're aged under 16, is truthful and accurate
- consent to us editing that User Content at our discretion
- grant to us an irrevocable, worldwide, royalty free, transferable licence to use and publish that User Content for any purpose associated with the delivery of our products and services or the wider achievement of our strategic ambitions
- irrevocably waive in our favour any moral rights you may have in such User Content in terms of Chapter IV Part I of the Copyright, Designs and Patents Act 1988, and any similar rights available in any part of the world
- warrant to us that you're the owner of the copyright and other intellectual property rights in the User Content, that the User Content is your original work and that the User Content does not infringe the rights (including intellectual property rights) of any other body or individual
We do not guarantee that any User Content you submit will be posted on the Site.
Take Down Notice Policy
In the event that you consider your rights to have been infringed by another user’s conduct, it's our intention to respond to all clear notices of copyright infringement, defamatory content or otherwise via our take down notice policy – details of which are set out in this section.
If you believe that your own copyrighted work is accessible on the Site in violation of your copyright or that obscene or defamatory comments have been made in relation to you or anyone else, then you may submit a take down notice.
You must include the following information within the take down notice:
- identify in sufficient detail, the copyrighted work or intellectual property that you claim has been infringed so that the material can be located on the Site, together with confirmation of the stated name or identity of the owner and/or licensee of the copyrighted work or intellectual property
- sufficient details to locate the allegedly obscene or defamatory comment
- the stated name or identity of the person submitting the take down notice
- sufficient contact details for the person submitting the take down notice. This should include an address, telephone number and email address
The take down notice should be submitted to us by email at Customer.services@sds.co.uk. We may contact you for further information.
Upon receipt of a take down notice, we shall remove or disable access to the allegedly infringing material if we consider it appropriate to do so.
We may also advise the alleged infringer of your claim. In the event that a take down notice is received in connection with any content which you've provided to us for use on the Site, you accept that it's a condition of use that we may release your personal contact details in connection with any investigation of fraud, intellectual property infringement, piracy, defamation or other unlawful activity.
Such personal information will only be released to the complainant where required by law. In such circumstances we may, if we're required to do so, disclose your name, home address and email address to the complainant or the complainant’s representatives.
If we receive a take down notice in respect of any content that originates from other sources, our ability to take it down is limited and we will instead pass on your complaint to the other body or individual.
Accounts
You may create an account on the Site. Accounts are intended for individuals who reside in Scotland only. We reserve the right to delete any accounts created by individuals resident outwith Scotland.
The Site may contain password protected areas which allow you to view certain selected content. You're responsible for maintaining the confidentiality of your password and user name and are fully responsible for all activities occurring under your username or password.
When selecting your privacy settings, please consider carefully the number of people who may be able to view the information you post and whether it's safe to disclose that type of information. We recommend that you do not disclose your home address, telephone number, date of birth or work, place of study or school location in a way that could be publicly accessed. While the Site may allow you to set privacy options that limit access to your pages, please be aware that no security measures are one hundred per cent effective.
Accordingly we cannot control the actions of other users of the Site with whom you choose to share your pages and information and do not guarantee that User Content you post on the Site will not be viewed by unauthorised persons. We're not responsible for the circumvention of any privacy settings or security measures contained on the Site.
Closing Your Account
If you delete your account, then your personal information will be deleted, and any remaining information made anonymous. We use anonymous information to help us improve our services.
To delete your account, navigate to the Settings area of your Dashboard, and select “Delete account” from the account tab. If you have used other Skills Development Scotland services in the past, such as speaking to a Careers Adviser, a member of the PACE Team or have engaged in one of Skills Development Scotland’s programmes (for example Modern Apprenticeships, Foundation Apprenticeships or Graduate Apprenticeships), we may still hold personal information relating to you on our systems in relation to those services. Deleting your account on the Site will not delete this other information.
You can contact our Data Protection Team at DPO@sds.co.uk if you have a request in relation to any personal information we may hold on you.
Termination and Complaints
Termination
We may terminate our agreement under the Terms and Conditions with you at any time.
We reserve the right to seek to prevent you accessing the Site or any parts of the Site. We may transfer our rights and obligations under the Terms and Conditions to another organisation. We will always tell you if this happens (by emailing you or posting a prominent notice on the Site) and we will ensure that the transfer will not affect your rights under the Terms and Conditions. You may not transfer any of your rights or delegate any of your obligations under the Terms and Conditions without our prior written consent.
If we fail to enforce any provision of the Terms and Conditions, that failure will not prevent us from enforcing either that provision (or any similar provision) on a later occasion.
Nothing in the Terms and Conditions shall confer on any other body or individual any benefit or the right to enforce any term of the Terms and Conditions.
The Terms and Conditions are governed by Scottish law and any dispute connected with the Terms and Conditions is subject to the exclusive jurisdiction of the Scottish courts. Nothing in the Terms and Conditions affects your statutory rights as a consumer.
We reserve the right to amend or replace the Terms and Conditions at any time. If we make any substantial changes we will notify you by posting a prominent notice on the Site.
Complaints
We're focused on delivering excellent customer services and are committed to putting the needs of our customers at the heart of all we do. We value complaints and use information from them to help us improve our services.
If something goes wrong or you're dissatisfied with our services, please tell us. We also have additional information on how to make a complaint.
You can complain in person at any Skills Development Scotland Careers Centre or in writing via our online form.
