Housing officer
Find a home for people who want to rent a house from a council or housing association. Look after properties and support the tenants.
About the job
Salary (before tax)
Entry
£23,000
Experienced
£35,000
In this job, new workers in Scotland start around £23,000 per year. Experienced workers can earn up to £35,000.
Source:
National Careers ServiceWhat it's like
You would find a home for people who want to rent a house from a council or housing association.
You would usually be responsible for a particular housing estate or group of properties owned by the council or housing association. You’d regularly inspect the houses and organise repairs if necessary.
You’d help people with advice on their finances, if necessary, and encourage tenants to take part in tenancy groups that help shape the community in which they live. You would meet lots of people from different cultures and backgrounds.
You would:
Assess the needs of people applying for a house
Allocate the empty properties
Do regular inspections to make sure all properties are in a good state of repair
Refer tenants to appropriate sources of advice about benefits and welfare
Set the rents and deal with payments and arrears
Prevent and resolve anti-social behaviour and broken tenancy agreements
Arrange for legal action where necessary
Gather statistical information and prepare reports
Attend tenants' meetings
You would work closely with other organisations like local government social services and welfare rights organisations.
Hours
You would usually work a 37 hour week, Monday to Friday. You may occasionally need to work in the evenings, for example to attend tenants' meetings. Part-time work may be available.
Environment
You would be mainly office-based.
Travel
You would spend some of your time out of the office visiting tenants, inspecting properties and attending meetings. Some jobs may require a driving licence.
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Top skills
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Top specialised skills
These are the top specialised skills that have been found in job vacancies across Scotland. From April 2024 to April 2025.
- property management
- anti-social behaviour
- legislation
- early intervention
- rent collection
- green building
- academic record-keeping
- evictions
- information framework
- social issue
Meta skills
Here are some of the meta skills you'll need to do this job.
- problem solving
- resourceful
- empathising
- building relationships
- cooperating
- verbal communication
- developing a plan
- time management
- negotiating
Your skills are important
Our unique skillsets are what make us stand out from the crowd. Learn about each skill in depth and discover what employers look for in your applications and interviews.
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