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IT trainer

Show people how to make the most of their computers and teach them how to use different systems.

About the job

Salary (before tax)

Entry

£20,000

Arrow

Experienced

£40,000

In this job, new workers in Scotland start around £20,000 per year. Experienced workers can earn up to £40,000.

What it's like

You would show people how to make the most of their computers and teach them how to use different systems.

You could work in the training department of a large organisation or for an IT training company, a college or a university.

You could teach people to use programs for word processing and spreadsheets, or train them in more technical areas such as computer programming or maintenance. If you work for a company, you may do training for in-house systems, for example showing accounts staff how to use a new payroll system.

You would:

  • Assess people’s training needs and agree learning aims

  • Design new training programmes or adapt existing ones

  • Make training materials

  • Prepare the training room and resources

  • Deliver training programmes

  • Judge how useful the training is

  • Give constructive feedback to learners and management

  • Make ongoing improvements

  • Organise a schedule of training for new systems or software

  • Design e-learning materials for a virtual learning environment

You’d need to adapt your teaching and materials to your students’ knowledge and capabilities. Some software and systems are easier than to use than others so you’d need to be patient and tactful as learners make progress at different speeds.

You’d update learners’ records, and check whether your training has met their needs.

You’d need to keep updating your knowledge of commonly-used IT programs and systems.

Hours

In a full-time job you'll usually work 37 to 40 hours a week, Monday to Friday. Sometimes you may need to work evenings or weekends to meet client requirements. Part-time work is often available.

Environment

Your workplace will vary depending on your employer. For example, you may work at several college sites and travel between them, or you may be based at a training centre full-time.

Travel

You may travel between several college sites. If you work for a private training company, your job is likely to involve local and regional travel. If you work for a large international organisation, you may also be expected to travel abroad.

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