IT trainer
Show people how to make the most of their computers and teach them how to use different systems.

About the job
Salary (before tax)
Entry
£20,000

Experienced
£40,000
In this job, new workers in Scotland start around £20,000 per year. Experienced workers can earn up to £40,000.
Source:
National Careers ServiceWhat it's like
You would show people how to make the most of their computers and teach them how to use different systems.
You could work in the training department of a large organisation or for an IT training company, a college or a university.
You could teach people to use programs for word processing and spreadsheets, or train them in more technical areas such as computer programming or maintenance. If you work for a company, you may do training for in-house systems, for example showing accounts staff how to use a new payroll system.
You would:
Assess people’s training needs and agree learning aims
Design new training programmes or adapt existing ones
Make training materials
Prepare the training room and resources
Deliver training programmes
Judge how useful the training is
Give constructive feedback to learners and management
Make ongoing improvements
Organise a schedule of training for new systems or software
Design e-learning materials for a virtual learning environment
You’d need to adapt your teaching and materials to your students’ knowledge and capabilities. Some software and systems are easier than to use than others so you’d need to be patient and tactful as learners make progress at different speeds.
You’d update learners’ records, and check whether your training has met their needs.
You’d need to keep updating your knowledge of commonly-used IT programs and systems.

Hours
In a full-time job you'll usually work 37 to 40 hours a week, Monday to Friday. Sometimes you may need to work evenings or weekends to meet client requirements. Part-time work is often available.

Environment
Your workplace will vary depending on your employer. For example, you may work at several college sites and travel between them, or you may be based at a training centre full-time.

Travel
You may travel between several college sites. If you work for a private training company, your job is likely to involve local and regional travel. If you work for a large international organisation, you may also be expected to travel abroad.
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Meta skills
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- motivating others
- mentoring
- coaching
- taking initiative
- developing a plan
- empathising
- problem solving
- evaluating
- cooperating

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