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User experience (UX) designer

Use research to understand users and help design physical or digital products that are useful and easy to use.

Also known as: web designer, interaction designer, experience designer

About the job

A day in the life – UX designer

What it's like

You’ll be involved in designing sites and software, targeted at specific target groups and end users.

Working to a set of core design principles, you’ll be involved in creating applications and sites that are easy to navigate, good to look at and simple and pleasurable to use.

Handling the full spectrum of user’s interactions with a brand, you’ll be involved in creating engaging experiences – using design techniques to create a unique branding identity for the client company.

As part of your role, you’ll:

  • Use specialist software to design front-end experiences

  • Sketch visual concepts on paper and using applications

  • Work on cross-platform applications to develop user experiences

  • Design user-focused websites

Hours

You will typically work 9am - 5pm most days, but you may be required to work evenings or weekends depending on the demands of the project.

Environment

You'll work in an office environment, as part of a multi-disciplinary team.

Travel

Based in an office, you may need to travel occasionally to meet clients. If in a senior consultancy role, you may be required to travel internationally.

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Related industries

Many jobs can be done in lots of different industries. We've highlighted the ones we think are most important for this job.

  • Transport
  • Healthcare
  • Financial and professional services
  • Engineering and manufacturing
  • Digital technologies
  • Creative
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Top skills

Skills are things you're good at. Whether you know what yours are or not, everyone has them!

It's useful to learn which ones are important in a job so you know the areas you need to brush up on. It can also help you work out if you're suited to a career.

Top specialised skills

These are the top specialised skills that have been found in job vacancies across Scotland. From March 2024 to March 2025.

  • user experience (ux) design
  • user research
  • wireframing
  • usability testing
  • interaction design
  • prototyping
  • invision (design software)
  • user experience (ux)
  • figma (design software)
  • design thinking
Source: Based on vacancy data from Lightcast

Meta skills

Here are some of the meta skills you'll need to do this job.

  • attention to detail
  • problem solving
  • innovative
  • designing
  • creative
  • working with technology
  • verbal communication
  • listening
  • cooperating
  • reflecting

Your skills are important

Our unique skillsets are what make us stand out from the crowd. Learn about each skill in depth and discover what employers look for in your applications and interviews.

Discover skills

Getting in

Explore each section to find more information about getting into this career.

Colleges and universities will list subjects you'll need for entry to a course. Some useful subjects include:

  • Art and Design (Design)

  • Computing Science

  • Design and Technology

  • Graphic Communication

  • Psychology

  • Foundation Apprenticeship: Creative and Digital Media

You can get a head start in this career by doing a Foundation Apprenticeship in S5 and S6.

You'll get an SCQF level 6 qualification which is the same level as a Higher. You'll also learn new skills and gain valuable experience in a work environment.

Discover what's on offer at your school on  Apprenticeships.scot.

There are different routes to this role or similar roles in digital design. However, most employers will look for a relevant degree or similar advanced qualifications. You will need the ability to think creatively about design and technical knowledge to help you build solutions. You’ll need to build relevant experience and qualifications to demonstrate this.

You can gain skills and qualifications in the work place through options such as Modern Apprenticeships or Graduate Apprenticeships (combining work and college/university study) in:

  • Digital Marketing (SCQF Level 6)

  • Creative & Digital Media (SCQF level 7)

  • Data Analytics (SCQF Level 8)

  • IT & Telecommunications (SCQF Level 5, 6 & 8)

  • IT: Software Development (SCQF Level 10)

  • IT: Management for Business (SCQF Level 10)

Apprenticeships are advertised as job vacancies, and like any vacancy entry requirements will vary.

Relevant experience and qualifications, such as National 5s or Highers, will be helpful but may not be essential if you can show you would be the right person for the job.

It would be useful to have qualifications or experience that show a genuine interest in and practical understanding of technology, digital design and how people react to technology, such as a Foundation Apprenticeship in IT: Software Development (SCQF level 6). 

To start your career in UX design, you not only need UX training and education that relates to the field, but you also need to gain experience. You’ll likely find that employers are looking to hire people with prior experience, but you don’t necessarily need a job in UX design to be experienced in UX design. 

If you’re already in a job - particularly within technology or design, you can begin to incorporate UX principles into your work. Gradually, you can work usability testing practices like surveys, content audits, or reviews into your job. Compile examples of your work into a UX design portfolio to showcase what you can do to future employers. 

To be able to pass any security checks or assessments, i.e. no criminal record. This is a quickly evolving and expanding area of work, on-going training will be needed to stay current.

Industry recognised certificates may be included as part of a course or work-based learning programme, or an employer may be willing to support the right employee to gain certification.

Examples of relevant industry qualifications you may see in job adverts include:

  • Certified Professional for Usability and User Experience (CPUX)

  • BCS Foundation Certificate in User Experience

  • Certified Usability Analyst (CUA)

  • Advanced Professional tracks (CXA)

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